|Avalon Global receives a top ranking in AOTMP’s report which spotlights Telecom Expense Management (TEM) and Wireless Mobility Management (WMM) supplier rankings as determined by the businesses and organizations that use TEM and WMM products and services.
Mclean, VA Oct. 06 – Avalon Global Solutions, Inc. (Avalon Global) a leading provider of comprehensive Mobility Lifecycle Management Solutions, including TEM, Mobile Device Management (MDM), Advanced Help Desk and robust mobile logistics capabilities, has received a top ranking in AOTMP’s State of the Industry Report for 2010. Avalon Global ranks number two for Telecom Expense Management vendors and is ranked fifth overall.
The AOTMP report ranks vendors on enterprise satisfaction. The report is based on responses from over 1,100 organizations in 26 industries across the U.S. that use TEM/WMM products and services.
According to the AOTMP report “Assessing enterprise satisfaction is a good barometer to determine the effectiveness of TEM and WMM supplier performance against expectations.” The report goes on to state, “this effort is the first-of-its-kind in the industry – with 100% of the results driven directly by the enterprise customers of supplier services.”
“This is a tremendous endorsement for our company and is further proof to our leadership in the TEM/WMM space,” said Michael Mansouri, Chairman and CEO of Avalon Global Solutions, Inc. “By giving enterprise’s the opportunity to comment on the state of TEM/WMM in their organization they provide an unbiased view and very powerful endorsement.”
“As a customer of Avalon Global we have experienced their excellent customer focus first hand.” Said Karol F. Jamrok, Manager, Technology & Innovation, Sonoco Products Company, “Avalon Global’s helpdesk and superior processes make it easier for us – and our staff – to work efficiently, lowering the total cost of operation. Congratulations to Avalon Global on this fantastic recognition.”
Rating number five among the top twenty-five industry leaders, capable of servicing large enterprises, is further testimony of Avalon Global’s ability to provide client’s with a positive a customer experience which is highly valued by enterprise customers.
About Avalon Global
Avalon Global Solutions, Inc. is a leading provider of Business Process Outsourcing (BPO) services for Enterprise Telecommunications Management including: Telecom Expense Management (TEM), Permission Based AuditSM, Mobile Lifecycle Management, Mobile Security, and Advanced Help Desk Support for mobile devices and applications. Avalon Global’s solutions align consumption with enterprise needs, increase visibility into and control over expenses and improve workforce satisfaction and productivity. For more information, please visit us at http://www.avalonglobalsolutions.com.
AOTMP has produced the first annual TEM/WMM State of the Industry report for 2010, for further information on AOTMP visit their website at http://www.AOTMP.com.